The Effectiveness of Internship Program for Medical Record and Health Informatics Students in Healthcare Services

Abstract

Internship program in a vocational oriented degree education system is an effort to enhance the students’ employability and expose students in real work. To improve the program effectiveness, a comprehensive approach of evaluation is needed. This study is aimed to reveal the effectiveness of internship program for medical record students and health informatics in healthcare services. This quantitative study employs CIPP (context, input, process, and product) evaluation model introduced by Stufflebeam as the method. The data of the study was collected by using questionnaire from 91 respondents who have attended the internship program in 20 healthcare services. The study reveals that in general, the internship program with percentage of effectiveness (PE) 77% is categorized strong. However, context and process evaluation shows some aspects to improve for better internship program. Context evaluation indicated the important of structured plan (PE 65%) to be prepared in advance before the program commencement and process evaluation with PE 68%, the lowest, emphasized the importance of more intense involvement, communication, monitoring of academic supervisor to ensure practicum runs as planned. More coordination with the practicum site is also needed to ensure the students widely involved in many practices of medical record management. The result shown by percentage of effectiveness could reflect real strength and weaknesses of the program comprehensively and give decision maker in campus beneficial information and data to take an appropriate action regarding the future internship program.